Frequently Asked Questions
Did you forget something at the hotel?
Please fill out the form below and a member of our staff will contact you as soon as possible.
Please describe the item as precisely as possible, also tell us where you could have forgotten it. State your room number, date of arrival and any other information you think might be useful to us. You will be contacted to confirm if we have found your item.
Hotel Birger Jarl reserves the right to only store forgotten items for a period of 3 months. After 3 months, the items will be donated to Immanuel church, and at that time Hotel Birger Jarl can no longer assist in recovering lost or forgotten items. Hotel Birger Jarl takes no responsibility for forgotten or lost items and cannot guarantee that items are found.
Postage is always paid by the receiver of the items. Hotel Birger Jarl takes no responsibility for items that are lost or damaged during postage.